Privacy Policy
Please read these terms carefully before using Goodweeks or making a booking through our platform.
Introduction
Goodweeks ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile platform, and booking services.
By using our services, you agree to the practices described in this policy.
Information We Collect
We collect information to provide and improve our hotel booking services.
A. Personal Information
When you create an account or make a booking, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Payment details
- Government identification details (if required by property or law)
B. Booking Information
- Travel dates
- Guest details
- Room preferences
- Special requests
- Booking history
C. Technical Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Usage activity
How We Use Your Information
We use your information to:
- Process and confirm hotel bookings
- Communicate booking updates and notifications
- Provide customer support
- Improve our services and user experience
- Prevent fraud and enhance security
- Comply with legal obligations
We process your information only when necessary for legitimate business purposes.
How We Share Your Information
How We Share Your Information
- Hotels and property partners to complete reservations
- Payment processors to securely process transactions
- Service providers assisting in technical operations
- Legal authorities if required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. While we strive to protect your information, no online system can guarantee complete security.
Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill booking services
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
When no longer required, your data is securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain data processing
- Withdraw consent where applicable
To exercise your rights, please contact us using the details below.
International Data Transfers
If you access our services from outside our operating country, your information may be transferred and processed in other jurisdictions where our partners or service providers operate.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies separately.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
support@goodweeks.com